Privacy policy

The short version

NameBest lets you search for domain names, register the ones that are available, buy and sell names on the marketplace, and bid in auctions. To do that we collect the details needed to run your account, register names in your name, settle payments, and complete transfers. We protect that data with encryption, we share it only where a registration, a sale, or a payment requires it, and we never sell it.

What data we collect

• Account details. The email address you sign up with, your name, and the settings and preferences on your account. We use a short verification code to confirm your email.
• Registrant and registration data. When you register or transfer a domain, the registry and registrar system require registrant contact information for the name. We collect what is needed to complete the registration and to keep it valid.
• Marketplace, auction, and offer activity. Names you list for sale, asking prices, offers you make or receive, bids you place, back orders, watchlists, and the names in your portfolio.
• Payment and escrow data. Payments and escrow are handled by our payment and escrow providers. We receive the information needed to confirm a transaction, such as its status and amount. We do not store full card numbers on our servers.
• Site and usage data. When you visit namebest.com, sign up, or contact us, we collect the email you submit, aggregate analytics about how the site is used, and standard log data such as IP address, browser type, and the page or campaign you arrived from, used for security and to understand traffic sources.

How we use information

• To run domain searches and return results across registration, marketplace listings, and auctions.
• To register, renew, and transfer names, and to submit the registrant data those processes require.
• To operate listings, offers, bids, back orders, and escrow, and to complete a purchase or a sale between two parties.
• To produce AI appraisal estimates, which are decision support only and never a guarantee of what a name will sell for.
• To set up and operate accounts, verify email addresses, bill for what you use, and respond to questions.
• To understand, in aggregate, how the product and site are used so we can improve them, and to protect the service from abuse, fraud, and security threats.

WHOIS and registrant information

Domain registration is not an anonymous act by default. Registries and registrars operate under rules that require accurate registrant contact information, and some of that information may be published or made available through WHOIS or similar lookup services, depending on the extension and the applicable registry policy. Where privacy or proxy options are offered for an extension, we will make them available to you. You are responsible for keeping your registrant details accurate, since inaccurate details can put a registration at risk.

Appraisals are estimates

The appraisal shown next to a name is an estimate produced from signals such as comparable sales, length, extension, and keyword demand. It is decision support, not a valuation you should rely on as fact, and it is not a guarantee of sale price or resale value. Domain values move, and names can sell far above or below an estimate, or never sell at all.

How we share information

We do not sell personal information. We share it where a transaction requires it: with registries and registrar partners to register, renew, or transfer a name; with the other party to a sale, to the extent needed to complete a transfer; and with service providers such as our hosting, payment, escrow, email delivery, and analytics providers, only to the extent they need it to perform their function. We may disclose information if required by law or to protect our rights and our users.

Data retention

We keep account, registration, transaction, and escrow records for as long as needed to operate your account and to meet legal, tax, and registry obligations, and then delete or anonymize them. Contact details submitted on this site are kept for as long as needed to operate accounts and to meet legal and security obligations. You can request deletion of data you submitted, and we will honor it unless we are required to retain it.

Security and encryption

Account, registration, and transaction data is sensitive, so security is a first-class concern. We encrypt data in transit and at rest, apply least-privilege access, and limit who can view account and transaction details to those who need to. We keep this public website separate from production systems. No method of transmission or storage is perfectly secure, but we work to keep your data safe and to collect as little of it as possible. We do not claim any certification or status we do not hold.

Your rights

You can access, correct, or delete the details you submitted, and opt out of non-essential email at any time. Some data cannot be deleted while a registration, listing, bid, or escrow transaction is active, or where a registry or law requires us to keep it. Depending on where you live, you may have additional rights over your personal data. To exercise any of these, email us and we will help.

Changes to this policy

We may update this policy as the product and site evolve. When we make material changes we will update the date at the top and, where appropriate, notify you. Continued use after changes means you accept the updated policy.

Contact

Questions about privacy? Email [email protected].