Domain registration FAQ

Search the name, add the available extension to your cart, create your account at checkout with your email and a 6 digit code, enter your registrant details and pay. The domain usually appears in your dashboard within a minute or two. Read how to buy a domain name for each step.

No. Searching is open to everyone. You create an account only at checkout, and your cart stays saved while you do it.

The registry sells that name at a special price, usually because it is short or a common word. The premium price and the renewal price are shown in the row before you buy. See premium domain names.

You do. You are recorded as the registrant in the registry, as a person or as a company. We never register a customer's domain in our own name.

The price depends on the extension. Every search result shows the first year price and the renewal price, and the domain prices page lists them for every extension we sell.

No. Each domain is a yearly subscription with one price. WHOIS privacy, DNS, forwarding and custom nameservers are included in that price.

Every domain renews automatically by default. We email you 30 and 7 days before expiry. Each domain has its own switch in the dashboard, and if you turn it off the domain stays yours until the end of the paid year.

It stops resolving. You can still renew it at the normal price during the grace period, usually up to 30 days. Then comes a redemption period with a registry restore fee, and after that the name is released. See the renewal policy.

A completed registration cannot be returned to the registry, so it is not refundable. If a registration fails, the amount for that domain goes back to your card. See the domain refund policy.

Unlock the domain at your current registrar, copy its EPP code and start a domain transfer here. You pay the transfer price shown, which adds one year to the registration.

Most transfers finish within 5 days. Some registries confirm faster. You can follow the status in your dashboard.

Under the ICANN transfer policy, a domain cannot move to another registrar for 60 days after registration or after a change of registrant.

A, AAAA, CNAME, MX, TXT and SRV records, in the DNS editor of each domain. Changes go live within minutes.

Yes. Keep our nameservers with the built in DNS editor, or set custom nameservers for your host or CDN. See custom nameservers.

Yes, on every extension whose registry allows it. A few extensions, such as .us, do not allow privacy, and the search result says so before you buy.

ICANN requires every registrant to confirm their email address after registration and after some contact changes. Click the link before the deadline so the domain keeps working.

On the sign in screen choose to sign in with a code instead. We email you a 6 digit code that works for 15 minutes.

Yes. Set the client as the registrant at checkout and manage all their domains from your account. See domain management for agencies.