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Contact NameBest support
To contact NameBest, email [email protected]. We answer every message by email, usually within one business day. Many questions are answered right away in our help center and the domain registration FAQ.
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Write to us by email
Send your message from the email address on your NameBest account. That lets us find your account and answer about your domains without asking you to prove who you are again.
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What to include in your email
- The domain name or names your question is about
- What you were trying to do and what happened instead
- The exact error message, if you saw one
- A screenshot, if something on the page looks wrong
- For a transfer, the domain and the date you started it
- For a payment question, the invoice number from your dashboard
Please never send passwords, full card numbers or EPP codes by email. We will never ask you for them.
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When you will hear back
We usually reply within one business day. Messages about a domain that has stopped working or is about to expire are handled first, so put the domain name in the subject line.
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Answers you can find right now
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Reporting abuse or legal matters
To report a domain used for phishing, malware or spam, follow report domain abuse and send the details to the same address with Abuse in the subject. For trademark disputes, see the UDRP.